Terms and Conditions

Welcome to Lavish Auto Detailing! Please read these terms and conditions carefully before using our services.

 

1. Services Offered

   - We provide mobile detailing services for vehicles, including interior and exterior cleaning, waxing, and more as agreed upon with the customer.

   - Services may vary based on the package selected or customized service agreed upon.

 

2. Booking and Scheduling

   - Appointments can be made through our website, or by contacting our customer service directly.

   - We require a minimum advance notice of 12 hours for bookings to ensure availability.

 

3. Cancellation and Rescheduling

   - Customers can cancel or reschedule appointments up to 6 hours before the scheduled time without penalty.

   - Late cancellations may incur a fee of $20 or a percentage of the service cost.

 

4. Access to Vehicle

   - Customers must ensure our team has access to the vehicle at the agreed-upon time and location.

   - It is the customer's responsibility to provide a safe and legal parking space for the duration of the service.

 

5. Payment

   - Payment is due at the time of service completion unless otherwise agreed upon in advance.

   - We accept payment via Cash, or Venmo.

 

6. Customer Responsibilities

   - Customers are responsible for disclosing any special requirements, vehicle conditions, or allergies to cleaning products.

   - It is the customer's responsibility to remove any personal belongings or valuables from the vehicle before service.

 

7. Liability

   - While we take utmost care in servicing your vehicle, we are not liable for any damage to items left in the vehicle or pre-existing vehicle conditions.

   - Our liability is limited to the cost of re-cleaning or rectifying any issues directly caused by our negligence.

 

8. Weather Conditions

   - Services may be affected by inclement weather. We reserve the right to reschedule appointments if weather conditions pose a risk to our equipment or personnel.

 

9. Complaints and Feedback

   - We strive for customer satisfaction. Any complaints or feedback should be communicated to us promptly so we can address them accordingly.

 

10. Changes to Terms and Conditions

    - We reserve the right to update these terms and conditions at any time. Updates will be effective immediately upon posting on our website or mobile app.

 

11. Governing Law

    - These terms and conditions are governed by the laws of Utah. Any disputes shall be resolved in the courts of Utah.

 

By booking our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before proceeding with your booking.

 

Thank you for choosing our mobile detailing service!